AL
AJ L
1 reviews | Active since Oct 2024
05 Oct 2024, 08:12
Old Mutual 2 Pot Withdrawal
Been waiting on correspondence from Old Mutual regarding my 2 Pot withdrawal. Submitted it 2 weeks ago but until now no update from them. My Discovery 2 pot claim paid out within 3 days, i think is should trf all policies over to Discovery
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Replies (2)AL
AJ L's updateReviewer Update
05 Oct 2024, 11:45Now i get this auto reply. They dont even ask for my details.
Good day AJ
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Good day AJ
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
AL
AJ L's update05 Oct 2024, 11:45
Reviewer Update
Now i get this auto reply. They dont even ask for my details.
Good day AJ
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
Good day AJ
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Delia Smit
Old Mutual Complaints Management
AL
AJ L's updateReviewer Update
09 Oct 2024, 15:39Thank you Old Mutual. My query was finalised within a few hours after being lodged.
AL
AJ L's update09 Oct 2024, 15:39
Reviewer Update
Thank you Old Mutual. My query was finalised within a few hours after being lodged.