ZB
Zizo B
1 reviews | Active since Sept 2024
27 Aug 2025, 13:11
Old mutual
My comment has been removed without it being attended to. Fatyela Uyanda's wife has been insulting me for calling proffesionally her husband in connection of a cancelation for a premium with old mutual. I will write to hello Peter everyday if it means to until it gets to the right person
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
27 Aug 2025, 14:10Good day Zizo,
Thank you for bringing this to our attention. We understand your concern and apologise for any frustration caused. We can confirm that an email was sent to you on 25/08/2025, and the team has been actively assisting you with this matter. Our team will continue to provide support via email to ensure the issue is addressed appropriately.
We appreciate your patience as we work to resolve this and assure you that your concerns are being taken seriously.
Kind regards,
Old Mutual Complaints Management
Thank you for bringing this to our attention. We understand your concern and apologise for any frustration caused. We can confirm that an email was sent to you on 25/08/2025, and the team has been actively assisting you with this matter. Our team will continue to provide support via email to ensure the issue is addressed appropriately.
We appreciate your patience as we work to resolve this and assure you that your concerns are being taken seriously.
Kind regards,
Old Mutual Complaints Management
Old Mutual's reply27 Aug 2025, 14:10
Official
Good day Zizo,
Thank you for bringing this to our attention. We understand your concern and apologise for any frustration caused. We can confirm that an email was sent to you on 25/08/2025, and the team has been actively assisting you with this matter. Our team will continue to provide support via email to ensure the issue is addressed appropriately.
We appreciate your patience as we work to resolve this and assure you that your concerns are being taken seriously.
Kind regards,
Old Mutual Complaints Management
Thank you for bringing this to our attention. We understand your concern and apologise for any frustration caused. We can confirm that an email was sent to you on 25/08/2025, and the team has been actively assisting you with this matter. Our team will continue to provide support via email to ensure the issue is addressed appropriately.
We appreciate your patience as we work to resolve this and assure you that your concerns are being taken seriously.
Kind regards,
Old Mutual Complaints Management
ZB
Zizo B's updateReviewer Update
27 Aug 2025, 20:38The only thing u cared about was for me to cancel the policy but what about the insults I have been receiving? I won't let this stop until Uyanda Fatyela is and his rude wife gets dealt with
ZB
Zizo B's update27 Aug 2025, 20:38
Reviewer Update
The only thing u cared about was for me to cancel the policy but what about the insults I have been receiving? I won't let this stop until Uyanda Fatyela is and his rude wife gets dealt with
Old Mutual's replyOfficial
28 Aug 2025, 07:20Good Day Zizo,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply28 Aug 2025, 07:20
Official
Good Day Zizo,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management