Old mutual

Good day

To bring to your attention of the poor service that I get from old mutual super funds. My wife passed away 23 July 2021 All the paperwork was send in to old mutual in August of 2021. After numerous phone calls and and leaking some asses and lots of empty promises I phoned them again today (28th of February 2022) and again was promised that the people of the death claim dept will get back to me. NOBODY BUT NOBODY can give me any feedback or progress of my deceased wife's policy to be payed out. I'm sick and tired of companies like that,that's very eager to take your money every month but can't even give you feedback or tell you about the progress of the case. I was given the direct number of the death claim dept of which you can phone anytime day or night, during work or office hours. You end up in a dead road without any answers. It's the same story over and over every time I call them. Seriously-???? It looks like they are there just for the payroll and doesn't worry to do there work as they should. My deceased wife's ID number is *** 081 It's one of the most ******* companies if seen in my entire life.

Can you please check into this matter. Regards Jaco Burger Cell no ***