DR
Dylan R
1 reviews | Active since Aug 2021
05 Jul 2023, 13:20
Old Mutual ****
Saw a consultant on Saturday. Had a sit down and discussed a plan. 4 days later ive not received any paperwork from Old mutual. But they load a debit order on my account. This is scary. Promise to mail me paperwork to go through. But 4 days still haven't recieved even an sms from Old mutual. But they load a debit order. Super unacceptable.
Helpful (0)
Replies (6)0
Replies (6)
Old Mutual's replyOfficial
05 Jul 2023, 13:21Dear Dylan
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply05 Jul 2023, 13:21
Official
Dear Dylan
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
DR
Dylan R's updateReviewer Update
06 Jul 2023, 08:21No feedback from Old mutual. No assistance.
Please can someone call me to cancel the nonsense with Oldmutual. Their field advisor and customer service is terrible.
Please can someone call me to cancel the nonsense with Oldmutual. Their field advisor and customer service is terrible.
DR
Dylan R's update06 Jul 2023, 08:21
Reviewer Update
No feedback from Old mutual. No assistance.
Please can someone call me to cancel the nonsense with Oldmutual. Their field advisor and customer service is terrible.
Please can someone call me to cancel the nonsense with Oldmutual. Their field advisor and customer service is terrible.
DR
Dylan R's updateReviewer Update
06 Jul 2023, 08:52I have not recieved any email
DR
Dylan R's update06 Jul 2023, 08:52
Reviewer Update
I have not recieved any email
DR
Dylan R's updateReviewer Update
06 Jul 2023, 09:03Please cancel my policy. PLEASE send me proof of cancelation aswell. Also the service recieved is shocking
DR
Dylan R's update06 Jul 2023, 09:03
Reviewer Update
Please cancel my policy. PLEASE send me proof of cancelation aswell. Also the service recieved is shocking
Old Mutual's replyOfficial
06 Jul 2023, 09:25Dear Dylan
We sincerely apologize for the service experienced.
We will confirm once canceled.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We sincerely apologize for the service experienced.
We will confirm once canceled.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply06 Jul 2023, 09:25
Official
Dear Dylan
We sincerely apologize for the service experienced.
We will confirm once canceled.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We sincerely apologize for the service experienced.
We will confirm once canceled.
Regards
Thabiet Mintin
Old Mutual Complaints Management
DR
Dylan R's updateReviewer Update
07 Jul 2023, 14:44I am shocked at this service. After being told my policy is canceled, i recieve an email the next day with Old mutual form confirming my policy is active.
What the actual ! What is going on at Old Mutual this is scary. People who work with peoples money! Cant even sort out there work!!!
What the actual ! What is going on at Old Mutual this is scary. People who work with peoples money! Cant even sort out there work!!!
DR
Dylan R's update07 Jul 2023, 14:44
Reviewer Update
I am shocked at this service. After being told my policy is canceled, i recieve an email the next day with Old mutual form confirming my policy is active.
What the actual ! What is going on at Old Mutual this is scary. People who work with peoples money! Cant even sort out there work!!!
What the actual ! What is going on at Old Mutual this is scary. People who work with peoples money! Cant even sort out there work!!!