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Siyamthanda N
1 reviews | Active since Oct 2025
06 Nov 2025, 06:42
OLD MUTUAL ****
Biggest **** ever, they took funeral policies on my behalf for people that I don’t even know, they have been deducting a whole R1080 every month since November 2024 I have been going back & forth with them for a whole year now but no help has been offered instead they keep adding more policies
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Replies (3)
Old Mutual's replyOfficial
06 Nov 2025, 08:27Good day Siyamthanda N,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply06 Nov 2025, 08:27
Official
Good day Siyamthanda N,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
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Siyamthanda N's updateReviewer Update
06 Nov 2025, 10:06I was told to leave my personal information in your DM’s and I have countless times but still nothing has been done I’m sure even this month you will be deducting money
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Siyamthanda N's update06 Nov 2025, 10:06
Reviewer Update
I was told to leave my personal information in your DM’s and I have countless times but still nothing has been done I’m sure even this month you will be deducting money
Old Mutual's replyOfficial
06 Nov 2025, 10:22Hi Siyamthanda,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply06 Nov 2025, 10:22
Official
Hi Siyamthanda,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management