Old mutual *****

Item: Old Mutual
Rating: 1
Author: Akhona B

Still waiting for my refund from *****ulently deductions from my persal. Now being taken from pole to post.. no communication what so ever.reported the matter last year

Helpful (0)

Replies (3)

Old Mutual's replyOfficial

03 Feb 2026, 08:24

Good day Akhona, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management

Old Mutual's reply03 Feb 2026, 08:24

Official

Akhona B's updateReviewer Update

03 Feb 2026, 09:22

Can you send me contacts of the person responsible for investigation so that I can always get updates instead of my money being deducted every month with new policies added

Akhona B's update03 Feb 2026, 09:22

Reviewer Update

Can you send me contacts of the person responsible for investigation so that I can always get updates instead of my money being deducted every month with new policies added

Old Mutual's replyOfficial

03 Feb 2026, 10:00

Good day, Akhona B.

We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management

Old Mutual's reply03 Feb 2026, 10:00

Official

Good day, Akhona B.

We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management