AM
Amukelani M
1 reviews | Active since Oct 2018
28 Jul 2020, 16:56
Old mutual
So my father passed away last year September. I am the youngest and I am the beneficiary of his policy. I claimed last year and till today I have not been assisted. I went to old mutual a couple of times and they always turned me away and they said they can not help me. I don’t know what else to do because my mom also passed away.
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Old Mutual's replyOfficial
28 Jul 2020, 17:08 Dear Amukelani
Thank you for the review.
We are sorry to hear of the passing of your father and your mom. We apologise for the inconvenience and frustration caused in this regard.
We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We are sorry to hear of the passing of your father and your mom. We apologise for the inconvenience and frustration caused in this regard.
We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Old Mutual's reply28 Jul 2020, 17:08
Official
Dear Amukelani
Thank you for the review.
We are sorry to hear of the passing of your father and your mom. We apologise for the inconvenience and frustration caused in this regard.
We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We are sorry to hear of the passing of your father and your mom. We apologise for the inconvenience and frustration caused in this regard.
We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management