BG
Bradwille G
1 reviews | Active since Dec 2024
31 Dec 2024, 11:59
Old mutaul bank witbank save ways
I would like to publish old mutaul bank at save ways witbank for branch, people who are lazy and not help full of assisting me as a client.
On the 9 December 2024 they have suspended my account for I have increased my limit on the banking app ,they never notify me for what they have done .on the 17 December 2024 I have transferred an amount of money in when I wanted to use my account it was blocked I then went into the branch they never help me because of race that I'm a coloured laughing and swearing at my wife .manager refused to help me and call her boss and her boss refused to assist me from help me .would like like this to trend .
No one should deal with this useless people.
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
31 Dec 2024, 12:34Hi Bradwille
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply31 Dec 2024, 12:34
Official
Hi Bradwille
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
BG
Bradwille G's updateReviewer Update
31 Dec 2024, 13:04This employee will be fired when I'm done
BG
Bradwille G's update31 Dec 2024, 13:04
Reviewer Update
This employee will be fired when I'm done
Old Mutual's replyOfficial
31 Dec 2024, 13:18We are sorry to hear that you feel that way. Please be advised the matter is being attended to and one of our complaint assessors will be in contact shortly.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply31 Dec 2024, 13:18
Official
We are sorry to hear that you feel that way. Please be advised the matter is being attended to and one of our complaint assessors will be in contact shortly.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management