BK
Brigette K
1 reviews | Active since Apr 2021
22 Jul 2021, 10:49
Old mutal deducting money with out my permission
I had a funeral policy with old mutal.. My policy collapse months ago.. After how many month they decided to rob me from my money by deducting twice payments.. I never signed a contact for u to deduct 2. They they still dnt allowed me to reverse my money back. After sending them emails and phone calls they dnt reply. I just want my money back which belong to me. In this pandemic u guys still have the audecity to take double payment.
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Old Mutual's replyOfficial
22 Jul 2021, 10:52Good day Brigette
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly. We will contact you should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly. We will contact you should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Old Mutual's reply22 Jul 2021, 10:52
Official
Good day Brigette
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly. We will contact you should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly. We will contact you should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management