Old has not been helpful to us, we did a claim last year December and we have to go to the branch and the branch that was helping us was Uitenhuig branch, January when we wentt there to check the progress they said its going to take 15 working days and we

Good day Thabisa,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management