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Nisha N

1 reviews | Active since Jun 2013

01 Sept 2021, 09:03

NOT WORTH IT BEING A CLIENT WITH OLD MUTUAL - DONT TAKE A POLICY WITH THEM, JUST A HEADACHE.

I paid extra premiums for my Old Mutual policy, when I queried it in June, I am constantly told that the money will be refunded and its with the processing department. To date, no one has had the courtesy to call me and apologise for the wait. I am sick and tired of Old Mutual and will never refer them to anyone. They are quick to take the premiums but to give money back to the client - not so quick. This is very very bad on their part.

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Replies (2)
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Nisha N's update01 Sept 2021, 11:28
Reviewer Update
Hi Bilquees, since June 2021, that is all I'm hearing. I'm very close to cancelling all my policies with Old Mutual.
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Nisha N's update03 Sept 2021, 07:49
Reviewer Update
I would like to report that my issue has been resolved. Thank you to Bilquees from the Complaints Department, she was very helpful.