Not True to their word

<p>On 5 May l went to the old mutual branch in Southgate Mall where I requested to cash in on one of my savings policies. After handing over the supporting documents to the consultant, he told me that I would wait 7 to 9 working days and I'd have my money. I was the contacted by the company and my marriage certificate was needed of which I have scanned and mailed. No person has since then come back to me and after 9 days have passed I contacted old mutual to follow up and was told that the copy that was mailed wasn't clear so I mailed another one. The problem that I have is that when these people sell you a policy, they promise heaven and earth just to get your money, yet when it's time to pay out, these promises are never kept. So please stop selling empty policies to people.</p>