Not To Be Trusted

Either Old Mutual doesn't have a proper payment system or they just lie to clients to buy time. If after you have received a go-ahead from SARS and you say you are ready to process payment, why must now the client wait for 10 days. After the 10 days has lapsed, a different agent will tell you the same, wait for another 10 days. We make plans based on what they tell us and it involves families. They don't have any clue as to what their 'incompetence' does to families.