ML
Moshabi L

1 reviews | Active since May 2013

17 Mar 2015, 13:39

Not taking complaints seriously

Sent a complaint a week ago but Old mutual does't seem to take it seriously. I got an email to say some would call me but to date no one has.

0
Replies (1)
Old Mutual
Old Mutual's reply24 Mar 2015, 10:11
Official
Hello moshabi,

I apologise for the delay in responding.

This matter was referred to the manager of the relevant Old Mutual office for investigation and response.

Kind regards
Coleen Aanhuizen
Complaints Management