Not recommended, they just want your money.

Friendly and assisting when they try to get you to sign up but as soon as you need to claim, they have all these excuses and they point you in different directions just to get you off the right path. My father (elderly, sick man) have been trying for months to get hold of the right person so that he can submit a claim. He took out insurance with them and now that he has a very serious medical condition, now suddenly Old Mutual goes quiet. He spends most of his time on the phone trying to get hold of somebody and when he eventually does get through they make all these promises of assisting him and will call him back... but nothing ever happens. He has spoken to so many operators leading him in different directions and they delay the whole process of claiming and my dad urgently need to claim as he needs urgent medical assistance but then again, it is not Old Mutual who can barely walk anymore or who struggles just to get to a bathroom in time. They just want their money and they forget all about their clients' interests and well being. Shame on you Old Mutual, an old man has been paying from his pension pocket, the least you could do is assist the poor man. Policy number ***5