Not received my money

Dear Ntombifikile M, we sincerely apologise for the inconvenience and frustration caused by the delay in receiving your funds after your withdrawal. We understand how important it is to access your money promptly, and we’re sorry for any inconvenience this has caused.

Please rest assured, we are currently investigating this matter as a priority, and a member of our team will contact you in 1 business day.

We appreciate your patience and understanding and are committed to ensuring your funds are credited to your account.

Regards
Old Mutual Complaints Management