Not keeping promisies and NO delivery

Im at my wit ends with Old Mutual.I was with Old Mutual Superfund(Evergreen) with my previous company and my last working day was 31/01/2016.Towards end of February I called call centre and was told that exit forms was received on 5th February and payment will be take anything from 4-6weeks so correctly 18th March was last day of 6weeks cycle.Then when I called I was told their was a problem with disinvestment and then eventually when that was sorted it was in queue for SARS and then money will be paid out.Its now 2weeks and none of this happened.It never went to SARS as there was a \technical issue\" which it seems that NOT even your IT people can resolve.I have been requested to speak to a senior person since last week and no one calls back,when I call they NOT available.No one is taking responsibility for this cause its a TECHNICAL issue which are driven by a bunch of babboons its seems.Ive explained that I NEED MY MONEY for deposit on new home and this a HUGE setback in this whole process.And what ****es me off is that no one can be bothered.Even the escalation process is a nightmare.I really don't know if you think that you dealing with a bunch of idiots?I have reach my limits!"