HH
Helena H
1 reviews | Active since Dec 2019
19 Nov 2022, 09:55
Not happy with old Mutual
I've submitted a request with old mutual investment to cancel my investment I've been phoning nonstop for my money and they said I would have to wait 3 days then the money would be in my account it's been 2 weeks now and I'm still waiting I'm so not happy with old mutual at the moment if this is the service they deliver I feel like canceling my funeral policy also
Helpful (0)
Replies (4)0
Replies (4)
Old Mutual's replyOfficial
19 Nov 2022, 10:03Dear Helena
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply19 Nov 2022, 10:03
Official
Dear Helena
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
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Helena H's updateReviewer Update
19 Nov 2022, 10:10If it could be today I would really appreciate it I needed that money by yesterday already
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Helena H's update19 Nov 2022, 10:10
Reviewer Update
If it could be today I would really appreciate it I needed that money by yesterday already
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Helena H's updateReviewer Update
19 Nov 2022, 13:17Meanwhile my boss lend me the money and deduct it from my pay so yah I need that money by end of today pls
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Helena H's update19 Nov 2022, 13:17
Reviewer Update
Meanwhile my boss lend me the money and deduct it from my pay so yah I need that money by end of today pls
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Helena H's updateReviewer Update
21 Nov 2022, 08:57I hope today still because I'm really not happy your service are not satisfactory at all
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Helena H's update21 Nov 2022, 08:57
Reviewer Update
I hope today still because I'm really not happy your service are not satisfactory at all