SH
S H
1 reviews | Active since Dec 2021
17 Feb 2025, 09:44
NOT HAPPY WITH OLD MUTUAL!!!!!!!!!!!!!!!!!!!!!!!!!!
More than a week after my first Hello Peter compliant....still no feedback from Old Mutual. Before the compliant, numerous emails were sent directly....still no feedback from Old Mutual. You STOLE MY MONEY! I need that refund because I did cancel the policy BEFORE the debit order date! I NEED MY REFUND AND FEEDBACK TODAY STILL!!!!!!!!!
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Old Mutual's replyOfficial
17 Feb 2025, 10:09Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply17 Feb 2025, 10:09
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management