Not happy at all with Old Mutual

So today I decided to apply for a personal load with Old Mutual Finance as I was referred by my wife who has money invested with them. I did an online application and received a reply that my loan was approved and that a friendly consultant will contact me soon.

After about 5 minutes my phone rang and it was a lady from Old Mutual, extremely friendly and helpful. She then continued by confirming my details and asking me a whole lot of personal information to complete te application and to send me my quote.

While supplying her with the information, one of her questions was my work number, which I continued to give it to her. She stopped me half way through and asked me for my landline number.

I work on a farm as a production manager for a dairy business and we don't have a landline, only a dedicated cell number registered to the business and the only number that appears on our website.

I was then immediately told that if I don't have a landline number for my work she will not be able to complete the application and they will not be able to help me with the loan.

My colleagues have all bought vehicles, taken out loans etc and not once has anyone had a problem when they supp**** the cell number. Why is it that Old Mutual is different to other financial institutions, don't you guys all fall under the same rules?

Very disappointed