PN
Patrick N
1 reviews | Active since Aug 2026
19 Aug 2026, 11:27
Not happy at all
I made a claim for death since May 2026 ,submitted all documents requested but up to date no pay out.... everytime i make follow up, i get told they still busy with it... i am even thinking of cancelling all my policys as no help am getting
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Old Mutual's replyOfficial
19 Aug 2026, 12:20Good day Patrick,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply19 Aug 2026, 12:20
Official
Good day Patrick,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management