1 reviews | Active since Sept 2018
not being treated failing after i put in a claim
My sister passed away on the 20th August even now my claim is not paid I buried my sister with my own money while old mutual send you up and down I gave them all documents required and still no one has given me feedback on my application and I get the same answer its at the Assessors and the damn assessors no one call me or send me anything to inform me its actually not fair because even 20th September they will debit my account without fail while I haven't been assisted at the present moment I feel helpless as am not treated fairly I work for standard bank I don't know what I went looking for at this company serious so much incompetency while serving a client in the same industry
Thank you for letting us know of the matter. We are investigating the matter and will revert to you with feedback.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
Thank you for letting us know of the matter. We are investigating the matter and will revert to you with feedback.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
Thank you for giving us the opportunity to attend to your request.
We refer to our email of 13 September 2018, which we request the outstanding medical information needed to assess your claim. On receipt of the requirement, we will be able to further attend to the matter.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
Thank you for giving us the opportunity to attend to your request.
We refer to our email of 13 September 2018, which we request the outstanding medical information needed to assess your claim. On receipt of the requirement, we will be able to further attend to the matter.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
Thank you for giving us the opportunity to attend to your request.
We refer to our email of 13 September 2018, which we request the outstanding medical information needed to assess your claim. On receipt of the requirement, we will be able to further attend to the matter.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
Thank you for giving us the opportunity to attend to your request.
We refer to our email of 13 September 2018, which we request the outstanding medical information needed to assess your claim. On receipt of the requirement, we will be able to further attend to the matter.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
Thank you for giving us the opportunity to attend to your request.
We refer to our email of 13 September 2018, which we request the outstanding medical information needed to assess your claim. On receipt of the requirement, we will be able to further attend to the matter.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
Thank you for giving us the opportunity to attend to your request.
We refer to our email of 13 September 2018, which we request the outstanding medical information needed to assess your claim. On receipt of the requirement, we will be able to further attend to the matter.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
Good day Mr Santos
Thank you for sending us the information. We received the information and rep**** to you.
Kind regards
KareemahSulayman
Old Mutual Complaints Management
Good day Mr Santos
Thank you for sending us the information. We received the information and rep**** to you.
Kind regards
KareemahSulayman
Old Mutual Complaints Management