LS
Lillian S
1 reviews | Active since Aug 2013
09 Nov 2015, 14:32
not answering phone/not knowing how to use a phon
Trying for the last hour and half to get hold of Enrico Thomas in the Superfund Departments to get information.<br> He hasn't been answering his direct line for the last hour and half and neither is anyone else.<br> Phone the switchboard to get hold of someone and the USLESS Idiot at the reception desk keeps transferring to the customer cared department REALLY!!!<br> INCOMPETANCE AT ITS BEST!!!!!!<br> CAN SOMEONE PLEASE CALL ME BACK IMMEDIATLEY!!!
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Replies (1)
Old Mutual's replyOfficial
09 Nov 2015, 15:03Hello LillianSaunders,
I am sorry to hear about the service you have received.
We will investigate the matter and contact you directly to resolve.
Kind regards
Belinda Hunt
Complaints Management
I am sorry to hear about the service you have received.
We will investigate the matter and contact you directly to resolve.
Kind regards
Belinda Hunt
Complaints Management
Old Mutual's reply09 Nov 2015, 15:03
Official
Hello LillianSaunders,
I am sorry to hear about the service you have received.
We will investigate the matter and contact you directly to resolve.
Kind regards
Belinda Hunt
Complaints Management
I am sorry to hear about the service you have received.
We will investigate the matter and contact you directly to resolve.
Kind regards
Belinda Hunt
Complaints Management