NM
Neo M
1 reviews | Active since Dec 2025
09 Dec 2025, 11:32
Not a happy customer
I have an investment with Old mutual, in April I missed a premium to my investment I then decided to deposit the money into their account but till to date the premium does not reflect on my investment account. I did call them and they told me to send an email with the proof of payment I did that and I have been sending the emails till to date my account has not been update.
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Old Mutual's replyOfficial
09 Dec 2025, 12:31Good day Neo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply09 Dec 2025, 12:31
Official
Good day Neo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management