lvdm
leon van der merwe

1 reviews | Active since Apr 2013

24 Sept 2025, 09:52

not a good idea

I am unable to transfer money from Old Mutual to another bank as the bank have decided to make my account dormant. They also do not have Atm's that least will allow me to draw money. there is also no service center available to assist in resolving the matter. Why are other banks open but not Old Mutual

0
Replies (2)
Old Mutual
Old Mutual's reply24 Sept 2025, 10:32
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management

Best regards,

Old Mutual
Old Mutual's reply24 Sept 2025, 10:57
Official
Good Day Leon, you can also reach out to our OM Bank team on 0860 OMBANK (662265) or via Email: ***

Kind regards
Old Mutual Complaints Management 

Best regards,