PD
Paballo D

1 reviews | Active since Jul 2021

02 Jul 2021, 19:58

Nonsense Old Mutual

I had a policy with them and I canceled it years ago. Now they opened a new policy on my behalf without my knowledge or consent. I am very angry because I've been politely asking them to cancel that nonsense. I have a thread of emails to their customer service department but I don't get anywhere with them.

0
Replies (1)
Old Mutual
Old Mutual's reply02 Jul 2021, 20:28
Official
Good day Paballo

Thank you for the review.

We apologize for the inconvenience caused. We will investigate and resolve with you directly. We will contact you should we require any additional information.

Regards

Bilqees Carelse 
Old Mutual Complaints Management

Best regards,