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Zanempi S

1 reviews | Active since Oct 2015

15 Oct 2015, 19:51

None payment of my cancelled educational policy

Two weeks ago I cancelled my educational policy and was promised that I will get the money within 7 to 10 working days but still I have not received the money. I went to enquire at the branch and they promised me that I will get it within two working days and four working days have passed now. How can I resolve this so that I receive my money?

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Replies (1)
Old Mutual
Old Mutual's reply15 Oct 2015, 21:51
Official
Hello Papiki65,

I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.

Kind regards
Coleen Aanhuizen