RD
Ruth D
1 reviews | Active since Feb 2014
14 Sept 2020, 10:00
Non-existent service
I have an Old Mutual Funeral Policy for my dad, and I fear the service-or lack of- I am receiving now. What happens in the event of a claim? Will I be ghosted like I've been for the past couple months? I tried calling, to no avail. I requested the call back service, still waiting for that to happen. I have questions that I need answers to!!!
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Old Mutual's replyOfficial
14 Sept 2020, 12:32Dear Ruth
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply14 Sept 2020, 12:32
Official
Dear Ruth
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management