Non existent customer service.

Pathetic non extent customer service. The digital platform that they so proudly tell you to access does not work. The email address notifies you to call numbers that do not work and cut off after listening to the long winded recording about using the digital platform that does not work. The contact us number must be called 5 time to get through and then after holding for 34 minutes they transfer you to a number that cuts off. The registration on the site does not work as it blocks your mobile number. I requested a statement via email that took a 31 days after 3 reminders before I received it. I want to transfer my RA balance to Sanlam but cant do this as there is No customer service. Maybe the business objective is to block people so they cant cancel their policies.