AA
Anthony A

1 reviews | Active since Nov 2015

10 Jun 2021, 13:02

Non-existant service

3 weeks ago I requested a copy of my insurance policy. To date I have not received same. They are quick to take your money but after that do not approach them expecting service. It does not exist.

0
Replies (1)
Old Mutual
Old Mutual's reply10 Jun 2021, 13:03
Official
Dear Anthony A

Thank you for the review.

We apologise for the inconvenience caused. We will investigate and resolve with you directly.

Regards
Thabiet Mintin
Old Mutual Complaints Management