KB
KENNETH B

1 reviews | Active since Mar 2009

28 Oct 2015, 20:50

NON DELIVERY OF SERVICE

All I need to know is that my loan account is paid up or not. Every time I call I'm told that I will be sent a letter confirming that my account has been settled. It's been more than two months that I have been waiting for confirmation. It should not be that difficult for you guys to advise but because your staff members are *********** it takes for ever.

0
Replies (1)
Old Mutual
Old Mutual's reply29 Oct 2015, 08:17
Official
Hello balifk,

I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.

Kind regards

Kareemah Sulayman