NB
Natalie B
1 reviews | Active since Jun 2016
07 Aug 2025, 14:02
Nobody answers the phone at Old Mutual
"We know how precious your time is" the recorded message which I heard repeated ten times and still not having a human answer the phone number given to contact Old Mutual. It is actually a crime to make it impossible to contact a business which is keeping your money surely?
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Old Mutual's replyOfficial
07 Aug 2025, 15:23Good day Natalie , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply07 Aug 2025, 15:23
Official
Good day Natalie , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management