bT
berenice T
1 reviews | Active since Aug 2013
05 Jan 2016, 12:16
no system in place
I came to branch for a query.was told to sit.in no specific order.the lady who assists you then,\remembers"who came in before who.at this time 25 people sitting in waing area.besides people already being assisted by 5 operators.unacceptable!!!"""
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Old Mutual's replyOfficial
05 Jan 2016, 13:06Hello patricianez,
Thank you for bringing this matter to our attention. We will investigate and provide you with feedback to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Thank you for bringing this matter to our attention. We will investigate and provide you with feedback to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,
Old Mutual's reply05 Jan 2016, 13:06
Official
Hello patricianez,
Thank you for bringing this matter to our attention. We will investigate and provide you with feedback to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Thank you for bringing this matter to our attention. We will investigate and provide you with feedback to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,