ZT
ZANDILE T
1 reviews | Active since Apr 2022
12 Dec 2025, 20:31
No such thing as get rewarded for good financial behavior
Old mutual rewards is a myth There is no rewards for the members as advertised.it is all for display, I have funeral policy with old mutual for couple of years now and money account, Yet no such thing as rewards from them..No help from the branch,Just adviced to download the App,Useless App, even worse can not get hold of their head office..No cash back Nothing for being a Member of Old Mutual
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Old Mutual's replyOfficial
13 Dec 2025, 02:11Good day ZANDILE T,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply13 Dec 2025, 02:11
Official
Good day ZANDILE T,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management