MN
Mndeni N

1 reviews | Active since Aug 2012

28 Jul 2016, 12:24

No statements

<p>I have been requesting for my statement with account number: Omfinance ********** 001/25 160627.</p> <p>I requested for this statement telephonically twice in one day, and to this day, I have not received a response.</p> <p>Apparently i receive these statements every quarter, to date, i have not even received one.</p> <p>I await my statement to be emailed to me : **********

0
Replies (2)
Old Mutual
Old Mutual's reply28 Jul 2016, 12:27
Official

I am sorry to hear about the service you have experienced. We will investigate and contact you directly to resolve.

Kind regards

Belinda Hunt

Complaints Management

Old Mutual
Old Mutual's reply01 Aug 2016, 18:15
Official

Dear Mr Nkosi

At the outset, we apologise for the delay in response and inconvenience caused. I have received confirmation that we have provided you with the loan statement as requested.

Kind regards

Belinda Hunt