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Priscilla M

1 reviews | Active since Aug 2020

01 Aug 2020, 10:13

No settlement later a year later

Im greatly disappointed in old mutual finance its been a year + since i closed my loan with them Everytime i go branches there are excuses when i ask for my settlement letter its been over a year this is impacting my credit profile i need my settlement letter why wont i get it.

0
Replies (1)
Old Mutual
Old Mutual's reply03 Aug 2020, 08:58
Official
Dear Priscilla Mulovhedzi

I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will be in contact with you directly to assist.

Regards

Coleen Aanhuizen
Old Mutual Complaints management