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I have a Funeral Policy with Old Mutual, so I have noticed now every third month they do not deducted my Debit order, & when I make an enquiry they keep saying that my Policy is active. Yet that's not the point every time they do not deduct my Debit orders my Policy falls behind & I run the risk of not being covered should something happen. Please can someone contact me & advise what the reason is for this, I cannot afford not to have funds should something happen & that's the reason I have a Policy.

Regards,