No service

I contacted Old Mutual by email on the 30th of July already to do a switch on my funds. I cannot do this online as it doesn't work! I asked their IT team to contact me previously this year to explain what is wrong on their website as I was a computer programmer I was probably going to be able to assist, but no one contacted me.

So, I requested to do a switch but no one answered. Old Mutual allowed me to do a switch by email previously during lockdown and I simply wanted to know if that is still thee case! After about 10 emails Narieman Awaldien rep**** to say that she will find out for me, and I am STILL waiting!!! This is so frustrating. So at the moment I am holding on for a 'professional' to assist, spending all my airtime by waiting and waiting. 'Old Mutual is NOT doing great things every day'.