KP
Kobus P
1 reviews | Active since Jul 2014
19 Jun 2020, 14:24
No service
I have been trying for about two weeks to contact the superfund department without success, and has costed me probably in the area of about R300 in airtime holding on for an operator.
The voice message system says the people are working remotely, clearly they are not working at all.
Please get someone to phone me urgently.
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Old Mutual's replyOfficial
24 Jun 2020, 06:49Dear Kobus
I acknowledge receipt of your complaint. This matter will be referred to our Superfund team for investigation. One of their consultants will be in contact with you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be referred to our Superfund team for investigation. One of their consultants will be in contact with you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply24 Jun 2020, 06:49
Official
Dear Kobus
I acknowledge receipt of your complaint. This matter will be referred to our Superfund team for investigation. One of their consultants will be in contact with you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be referred to our Superfund team for investigation. One of their consultants will be in contact with you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management