No service assistance

<p>I did an online application for an investment for my son which didn't request alot of details & was advised that a consultant will contact me to complete this application, so I'm still waiting for a Consultant to contact me. Needless to say that I already received a policy document this morning with a Debit order date which i didn't give anybody so when I tried to follow up 7 find out of I could change the Debit order date or where they go this date from no one seems to be able to assist me everytime I get to speak to someone they give me another contact number & a different person to speak to. If I knew that trying to do a good thing like saving was going to get me into so much trouble I would have rather just openend a Bank account for my son.</p> <p> </p> <p>Regards,</p>