WC
Whaidunisa C

1 reviews | Active since Oct 2009

23 May 2025, 12:16

No service

Still no feedback on my super fund but I keep getting msgs. Someone called regarding my initial complaint and stated it’s not her area so she will escalate and till now I have heard nothing so as a customer this is really bad service and at this point I might just move all my OM policies because they clearly useless.

0
Replies (1)
Old Mutual
Old Mutual's reply23 May 2025, 13:01
Official
Good day,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management