1 reviews | Active since Oct 2009
NO SERVICE
Following up on my posting to Old Mutual of 11 June 2015, I have yet to receive satisfactory service. A policy which should have been paid out on death is still being delayed by Old Mutual. They now choose to ignore any communication.<br> Another amount, pension money, which was to be paid out by Old Mutual when my daughter left her company in 1998, still has not been paid. She is phoned regularly asking her to send in more documents, which she has done already and then will be phoned two months down the line, asking for exactly the same documents to be sent, which she sent two months previously.<br> This is a delaying tactic by them, hoping that the client will eventually give up and they keep the funds???
Our last correspondence was on 19 June 2015.
I've escalated her request for a cheque payment and will follow up to ensure that it is timeously issued.
Kind regards
Kareemah Sulayman
Best regards,
Our last correspondence was on 19 June 2015.
I've escalated her request for a cheque payment and will follow up to ensure that it is timeously issued.
Kind regards
Kareemah Sulayman
Best regards,
