CvdV
Carla van der Vyver

1 reviews | Active since Mar 2015

07 Jun 2019, 15:38

No Service!

I am horrified to see how many complaints already exist for Old Mutual. I have been trying to get through to the Call Centre since the 3rd of June 2019. I held on for more than 30 minutes each day and yet no luck. I don't expect anything to come from the email I sent to their complaints department either....so what to do?? I shiver to think, what if this call was about a death or disability???? I have no desire to deal with this company anymore and will cancel all my policies etc as soon as possible. Disgusting service Old Mutual!!!!

0
Replies (1)
Old Mutual
Old Mutual's reply20 Jun 2019, 13:03
Official
Dear Carla
I acknowledge receipt of your complaint and refer to our conversation on 10 June 2019. I trust that this matter was resolved to your satisfaction.
Regards
Carol Olckers
Complaints Management
Old Mutual

Best regards,