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1 reviews | Active since Jun 2011

22 Oct 2017, 10:00

NO RESPONSE TO QUERY ABOUT INCORRECT DETAILS ON IRP5 BY SUPERFUND

During March this year, I received an IRP5 from Old Mutual Superfund in respect of my Pension. On checking the details on the IRP5, I found that my bank account details were incorrect on the IRP5 even though they were supp**** with the correct bank account details and they paid my pension into the correct account. I have queried this with Old Mutual in March and April, to date I received no response from Old Mutual Superfund. I even escalated the query and no positive response received. This incorrect bank account details will cause an inconvenience when submitting my tax return in 2018 as this would lead to me going to SARS stand in the que and have the bank account details updated. I hope by logging a compliant on Hello Peter with get me a positive response.

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