GA
Gerald A
1 reviews | Active since Feb 2012
13 Apr 2021, 10:57
No response to email policy requests
I have been trying unsuccessfully since January to get my policy schedule with current values.
I have used various email addresses as found on the OM website.
Emails are either no responded to or in one case, an incomplete screenshot of something quite different was sent to me.
What does one have to do to get this information?
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Replies (1)
Old Mutual's replyOfficial
13 Apr 2021, 11:04Dear Gerald
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply13 Apr 2021, 11:04
Official
Dear Gerald
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management