TB
Teri-Anne Bridger
1 reviews | Active since Jun 2019
02 Mar 2026, 10:30
No Response to change banking details
I have tried to get hold of Old Mutual for the last 3 months and no one comes back to me. All I wanted was to change banking details. This morning I have phone 6 times and each time I was only the phone for longer than 15 min"s at a time. Really unacceptable.
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Old Mutual's replyOfficial
02 Mar 2026, 11:28Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply02 Mar 2026, 11:28
Official
Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management