MP
Michael P
1 reviews | Active since Dec 2016
15 Jan 2019, 19:50
No Response or Resolution to Old Mutual technical system issue
I have had no access to my online profile for months because of Old Mutual system changes. I have tried the call center and emails on numerous occasions with no success. You wait a really long time, get passed from one person to another and then the call gets dropped.
Some references numbers I have received. Reference number: CEE ********** 63 - Ref: [SF ********** ]
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
16 Jan 2019, 16:38Thank you for letting us know of the matter. We will contact your tomorrow morning to resolve your online profile matter.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply16 Jan 2019, 16:38
Official
Thank you for letting us know of the matter. We will contact your tomorrow morning to resolve your online profile matter.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management