OP
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1 reviews | Active since Apr 2014

04 Mar 2015, 14:00

No response or reply from them!!!

I have sent a few emails to my financial advisor to please cancel my retirement plan, but there has been no response at all. I sent a few emails to [Email Removed] still the same no response. I called them but there has been no help. <br> All I need is for the plan to be cancelled, how difficult is that??

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Replies (1)
Old Mutual
Old Mutual's reply04 Mar 2015, 16:55
Official
Hello Veeem,

I am sorry to hear about the poor service you have received and the inconvenience caused to you in this regard.

I am investigating this matter and will provide you with feedback.

Kind regards

Coleen Aanhuizen
Complaints Management


Best regards,