SM
Sonwa M
1 reviews | Active since Dec 2011
09 May 2019, 14:35
NO response on emails and phone calls
I sent and email on Tuesday to ********** I got the ref number, but still today I haven't got any other response.
when I call the number 0 ********** 00 I have been holding for 30 minutes this is really frustrating and I feel they do not care about their clients.
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Replies (1)
Old Mutual's replyOfficial
10 May 2019, 16:30Thank you for chatting to me today. I will follow up on your surrender request and we will revert to you with feedback.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual's reply10 May 2019, 16:30
Official
Thank you for chatting to me today. I will follow up on your surrender request and we will revert to you with feedback.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management