MH
Melanie H
1 reviews | Active since Jan 2025
09 Oct 2025, 10:36
NO RESPONSE !!!!!!!!!!!!!!!!!!!! OLD MUTUAL
What a disaster, i have been emailing Old Mutual since 2 October 2025, numerous times!! Today 9 October holding for 18 minutes I have eventually got in contact with someone.... and guess what???!!! before they can help me the are looking for the ref. number Old Mutual send me from their automatic reply email.. well well well ... I received a tick saying email received... but i have yet to receive the response email from them.....
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Old Mutual's replyOfficial
09 Oct 2025, 10:43Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply09 Oct 2025, 10:43
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management